box with icon Shipping Protection

You ship it—we’ll take
care of the rest.

We optimize the post-purchase experience for eCommerce brands, reducing CS tickets and boosting profits through shipping protection.

Get A Demo
swipe dashboard

It pays to provide shipping
protection—literally.

We'll handle your customers' shipping issues and you'll get a monthly payout from protected orders.

Get A Demo

1

Add our ultra-light widget
to your cart and see new
revenue on every order.

Use your own brand name; receive revenue sharing from us.
leaf 100% carbon-neutral shipping available.
phone mockup

2

Customers can quickly start
a claim and get help for
order issues, from familiar
places.

Integrated into your existing comms and customer journey.
order issue

3

Shipping issue? Customers
file a claim on your branded
portal, with a custom URL.

Customize every detail to apply your branding throughout the entire process.
Learn More
review & claim
25,000+ tickets resolved

and 25k fewer tickets for our brands to solve

16 minute resolutions

Time from claim filed to resolved

Reduce CS tickets,
add new revenue.

Enhance profitability in every transaction, all the while
elevating the customer experience.

Get A Demo

We’ll reship or refund the customer
add new revenue.

phone mockup
  • Lost
  • Stolen
  • Damaged
  • Wrong items
  • Delivered not received
  • Wrong address (carrier)
  • Wrong address (carrier)

We’ll lighten the load further and handle
all of your CS tickets for:

product img Delivered
  • Wrong address (customer)
  • Returned to sender
  • Defective items
  • Carrier did not receive
  • Late shipping
  • Product not as described
  • Missing items

New revenue on each protected order in monthly revenue-sharing payouts.

The most customizable pricing allows us to build a plan especially for your business.

Low code, high impact. Get set up with just a few lines of code.

24/7 support for all major case types where we treat your customers like our own.

Very happy customers get responses in minutes and full resolutions in 14m.

Your branding end-to-end throughout the entire customer experience.

Your customers will be thrilled with a 16m average
resolution, and your team's workload will be lighter.

Thank you, I really appreciate it. I look to forward to purchasing more products from you guys in the future. This excellent customer service has gained you a happy customer! Have a great day.

Andrew E. Customer

Thank you, I really appreciate it. I look to forward to purchasing more products from you guys in the future. This excellent customer service has gained you a happy customer! Have a great day.

Andrew E. Customer

Thank you, I really appreciate it. I look to forward to purchasing more products from you guys in the future. This excellent customer service has gained you a happy customer! Have a great day.

Andrew E. Customer
Schedule a demo with us

Wow-worthy
support is just a
demo away.

Protect orders, boost customer loyalty, and start seeing new revenue roll in.