Unlock post-purchase
revenue.
Improve CX
Increase Revenue
Reduce Costs
Basic
Package protection and essential tracking. For scaling businesses.
Starting at
$0 / mo
Everything in Basic, and:
- Immersive Package Tracking Carbon Neutral Shipping on some orders 24/7 customer support on order issues
- Carbon Neutral Shipping on some orders
- 24/7 customer support on order issues
Pro
Package protection, advanced tracking, branding & carbon neutral shipping. For all businesses.
Starting at
$349 / mo
Everything in Basic, and:
- Product Recommendations — For merchants using Shopify and BigCommerce
- Advanced Package Tracking
- Carbon Neutral Shipping on all orders
Custom
Customized plans for how your business operates. For enterprises.
Starting at
$0 / mo
Everything in Basic, and:
- Advanced customization Enterprise SLAs
- Enterprise SLAs
BasicGet Started $0 / mo |
ProGet Started $349 / mo |
CustomGet Started |
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Package Protection |
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| Lost Packages | Included | Included | Included |
| Diamond Packages | Included | Included | Included |
| Stolen Packages | Included | Included | Included |
Claims Resolution |
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| 24/7 Claims Resolution | |
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| Order Replacements and Refunds | |
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| Real-Time Claim Status Updates | |
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Carbon Neutral Shipping |
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| Protected Orders | |
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| All Orders | - | |
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| Swipe Consumer App | |
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| Brand Collateral | |
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Product Recommendations |
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| Customer Emails | - | |
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| Swipe Consumer App | - | |
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| Post Purchase Upsells | - | |
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| Swipe Consumer Web Tracking | - | |
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Package Tracking |
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| Push Notifications | |
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| SMS Notifications | - | |
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| Email Notificationsl | 1 email | 7 emails | 7 emails |
| Web Tracking | |
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| Swipe Consumer App Tracking | |
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Integrations |
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| Klaviyo | - | |
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| Shopify, BigCommerce, Magento, WooCommerce, API | |
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Support For Merchants |
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| Live Chat Support | |
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| 24/7 Email Support | |
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| Live Chat Response Time | 1-2 minutes | 1-2 minutes | 1-2 minutes |
| Email Response Time | <4 hours | <4 hours | <4 hours |
| Swipe Customer Success Manager | Dependent on merchant size | Dependent on merchant size | |
| Swipe Implementation Specialist | |
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| Self-Service Help Center | |
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Support For Shoppers |
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| 24/7 Email Support for Claims | |
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| Self-Service Help Center | |
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Trusted by 15,000+ merchants
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