Turn your shipping
problems into profit.
Reduce CS tickets, get free 24/7 support for your customers,
and boost profits with shipping protection.
Welcome to Swipe
Lets take a quick tour to show how swipe can help protect your packages
Resolving customer issues for the finest global eCommerce brands
210%
increase in NPS score
84%
decrease in ticket resolution time
“Now, if a customer experiences an issue we can simply direct the customer to submit a claim through OP, which only takes a fraction of the time.”
View case studyHow It Works
Industry-leading support
in just a few clicks;
resolutions in minutes.
- 1 Add our lightweight widget to your cart.
- 2 Customers file a claim for shipping issues.
- 3 Our 24/7 support reships or refunds approved claims (97%) in ~14m.
- 4 Receive a monthly payout in rev share.
Your customers will love 16m resolutions
to their shipping issues.
We’ll reship or refund the customer
and reimburse you on approved claims for:
Lost- Stolen
- Damaged
- Wrong items
- Delivered not received
- Wrong address (carrier)
- Wrong address (carrier)
We’ll lighten the load further and handle
all of your CS tickets for:
- Wrong address (customer)
- Returned to sender
- Defective items
- Carrier did not receive
- Late shipping
- Product not as described
- Missing items
Schedule a demo with us
Wow-worthy
Wow-worthy
support is just a
demo away.
Protect orders, boost customer loyalty, and start seeing new revenue roll in.