Have a shipping issue? File a claim

Guaranteed delivery
on every order.

Add shipping protection to your order and you'll receive a refund or
reshipment if you have any shipping issues.*

*Approved claims only. 97% approval rate.

Find us in the cart or checkout on some of your favorite retailers.

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How It Works

Shop with peace of mind:
add shipping protection.

1

Add shipping protection to your order.

Protect against the unexpected.
You'll be covered for:

  • Lost
  • Stolen
  • Delivered not Received
  • Damaged items
  • Wrong items
  • Wrong Address
2

File a claim and
get a full refund or
replacement in minutes.*

You'll receive responses and resolutions 24/7 from live agents in minutes.

File a claim

*Approved claims only. 97% approval rate.

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Help & FAQs

Get help with your order.

Don't see the answer you're looking for? Ask our reps after you file a claim.
FAQs

Frequently asked questions.

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Claims Policies and Coverage

What to expect with your claim.

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