Turn your shipping
problems into profit.

Reduce CS tickets, get free 24/7 support for your customers,
and boost profits with shipping protection.

Welcome to Swipe

Lets take a quick tour to show how swipe can help protect your packages

swipe dashboard

Resolving customer issues for the finest global eCommerce brands

brands
Polly brand swipe x
arrow up

210%

increase in NPS score

arrow down

84%

decrease in ticket resolution time

“Now, if a customer experiences an issue we can simply direct the customer to submit a claim through OP, which only takes a fraction of the time.”

View case study

How It Works

Industry-leading support
in just a few clicks;
resolutions in minutes.

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  • 1 Add our lightweight widget to your cart.
  • 2 Customers file a claim for shipping issues.
  • 3 Our 24/7 support reships or refunds approved claims (97%) in ~14m.
  • 4 Receive a monthly payout in rev share.
Discover shipping protection

Your customers will love 16m resolutions
to their shipping issues.

We’ll reship or refund the customer
and reimburse you on approved claims for:

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  • Lost
  • Stolen
  • Damaged
  • Wrong items
  • Delivered not received
  • Wrong address (carrier)
  • Wrong address (carrier)

We’ll lighten the load further and handle
all of your CS tickets for:

  • Wrong address (customer)
  • Returned to sender
  • Defective items
  • Carrier did not receive
  • Late shipping
  • Product not as described
  • Missing items
Schedule a demo with us

Wow-worthy
support is just a
demo away.

Protect orders, boost customer loyalty, and start seeing new revenue roll in.