Have a shipping issue? File a claim
Guaranteed delivery
*Approved claims only. 97% approval rate.

Guaranteed delivery
on every order.
Add shipping protection to your order and you'll receive a refund or
reshipment if you have any shipping issues.*

Find us in the cart or checkout on some of your favorite retailers.

How It Works
Shop with peace of mind:
add shipping protection.
1
Add shipping protection to your order.
Protect against the unexpected.
You'll be covered for:
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Lost
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Stolen
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Delivered not Received
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Damaged items
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Wrong items
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Wrong Address


2
File a claim and
File a claim
File a claim and
get a full refund or
replacement in minutes.*
You'll receive responses and resolutions 24/7 from live agents in minutes.

*Approved claims only. 97% approval rate.
Help & FAQs
Get help with your order.
Don't see the answer you're looking for? Ask our reps after you file a claim.
FAQs
Frequently asked questions.
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Claims Policies and Coverage
What to expect with your claim.
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