All your customers are delighted to have their packages arrive safely at their doorstep. But with more consumers shopping on Shopify, our packages can experience more risks. This has been a long-time problem for both shoppers and business owners.
Swipe Package Protection allows your customers to have a great experience with you. As you focus on attracting new customers, we can help you retain your customers by delivering your products safely.
To give you and your customers peace of mind, we want to show how Swipe Package Protection improves the shopping experience on Shopify.
Enhancing Customer Experience
Package protection comes in as a safety net. As a business owner, you don’t let your losses sink your business. So, Swipe Package Protection allows your customers to be excited about receiving their products.
As you know, many packages are getting stolen and damaged. Offering package protection so our customers can relax when their packages go into transit is just a relief.
Also, it allows your business to create a message that you care for each of your customers and say how protected their purchases are with you.
Aren’t you tired when customers make claims and you have to go back and forth? Aren’t you tired of paying the fees even if it was not your fault? If you want to reduce shipping insurance claims, Swipe has clear rules, making things easier for everyone.
Why Use Swipe Package Protection?
Yes, your products may look good, but do your customers feel good about the delivery of their items?
Swipe Package Protection is now an available tool on Shopify that can help you improve customer satisfaction. It’s s easy to use for both you and your shoppers.
Here are steps to add Swipe on your Shopify store:
Step 1: Log in or create an account with Shopify.
Step 2: Find the App Store and type “Swipe Package Protection.”
Step 3: Look for the ‘Add app’ button and allow permission.
Step 4: customize your options by picking out the insurance cost and what products need protection.
Step 5: Before trying it on your customers, try it yourself, then improve the package protection according to your liking.
How Does Swipe Improve Customer Experience?
Now that we know how big of a deal Swipe is for your store, it’s time to understand how Swipe is much greater for your customers’ experience.
- It Covers You.Swipe makes sure to protect your customers from package theft. It also notifies a business if items get lost.
- Get Your Money Back.Swipe can help you and your customers get your money back if something goes wrong. You can stop worrying about losing your funds.
- Customers Trust You More.When your customers see that you offer package protection, they’ll feel more at ease. Plus, they’ll keep ordering from you!
- Good ReviewsPositive feedback and recommendations are two other things you can benefit from Swipe. Customers can tell their friends and family about your shop. You’ll have an increase in conversions and revenue.
Concluding Thoughts
Online shopping has been so huge these days. It’s important to ensure your customers get a great experience with your Shopify store.
Swipe Package Protection can help you keep your promise of caring for your customers. You and your shoppers can feel good when packages are in transit.
