Can the box switch so it’s automatically unchecked?

Default On (unchecked) is an option. However, we'd highly recommend you leave the box as auto-checked (or default off) with 98% of our other merchants.

Merchants who use the opt-out option see better results with Swipe package protection

• increased conversion of 23%
• decreased customer service
• decrease returns

On average, merchants who have their box unchecked only (opt-in) have 8% of their store covered.

If you would like the functionality of your checkbox changed, please use this link.