Can the box switch so it’s automatically unchecked?
Default On (unchecked) is an option. However, we'd highly recommend you leave the box as auto-checked (or default off) with 98% of our other merchants.
Merchants who use the opt-out option see better results with Swipe package protection
- increased conversion of 23%
- decreased customer service
- decrease returns
On average, merchants who have their box unchecked only (opt-in) have 8% of their store covered.
If you would like the functionality of your checkbox changed, please use this link.
- Related Links
- Why are there multiple variants listed for Swipe in Shopify?
- What is the difference between the Swipe mobile app and Swipe Package Protection?
- ON DEMAND WEBINAR : Getting Started with Swipe - Merchant Onboarding
- Only part of my order shipped. Where are the other items?
- 5 Steps to Set Up Your Merchant Portal