Why is Swipe Package Protection missing from my store?

If You Recently Installed Swipe Package Protection onto Your Store

Thanks for partnering with Swipe! You're almost across the finish line–our developers just have to add a little more code to your store for the Swipe asset to appear on your cart page. This is done on a per-site basis. It can sometimes take up to three business days for our developers to do this implementation.

However, if the Swipe asset is not showing in your store, reach us at this link and we'll be in touch within one business day.

Note: Make sure you enabled Swipe Package Protection in your settings. Read how to enable Swipe Package Protection.

If Swipe Package Protection Has Previously Been Active on Your Store

If New Theme was Recently Installed

If your Shopify theme was recently changed it is likely that the code for the Swipe asset is not implemented in your new theme. This is a quick fix! Please reach us at this link with your store name and the name of your current theme that needs Swipe implementation. We will respond to your request within one business day.

If Shopify Theme Hasn't Changed

Accidents happen and sometimes code gets altered-no biggie! Our developers can look into your store and diagnose the situation. Please contact our support team and we'll respond within one business day.